Case study: Montreal West Island Integrated University Health and Social Services Centre
Industry
Health and social services
Selected solutions
Formation of a DEI committee
The Montreal West Island Integrated University Health and Social Services Centre serves a population of 370,000. More than 10,500 employees, 880 physicians, 72 researchers and 1,500 volunteers work here. The organization promotes the values of agility, partnership and respect.
Challenge to solve
Montreal West Island Integrated University Health and Social Services Centre's DEI Strategic Committee faced a number of challenges in their mission: an understanding of the principles of equity, diversity and inclusion (DEI) that needed to be broadened and formalized, and a need to mobilize the committee, which was often overwhelmed by other pressing organizational priorities. Also, despite a multitude of DEI initiatives already in place, CIUSSS had not yet developed a clear vision aligned with organizational objectives. There was therefore a need to establish a strategic posture to reinforce trust and mobilization. For all these reasons, Montreal West Island Integrated University Health and Social Services Centre wanted to strengthen and equip its DEI strategic committee.
Proposed solution
Clarify DEI fundamentals and concepts to build a common knowledge base
Appreciative approach with employees
Create an inclusive dialogue by encouraging member participation and gathering concrete ideas from them.
Impact of DEI workshops
Montreal West Island Integrated University Health and Social Services Centre is now better equipped to :
A thorough understanding of DEI
The workshop enabled better communication of DEI actions and objectives
Position DEI as a strategic lever, anchored in the organization’s global vision
What Montreal West Island Integrated University Health and Social Services Centre thought of our collaboration
The training helped raise DEI Committee members' awareness of equity, diversity and inclusion issues, enabling them to participate fully in discussions on practices and improvements to be implemented within the company.
– Nathalie Laviolette, Executive Advisor, Aboriginal Services and Cultural Safety, Equity, Diversity, Inclusion
If you had to choose three words to describe working with URelles, what would they be?
Reassuring
Intuitive
Open
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Creation of a DEI committee
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